This is the third video breaking down the breakout sessions offered during the Central Iowa Business Conference. In this session, you will learn about “Difficult or Just Different? Dealing with difficult people and situations in the workplace” presented by Dee Oviatt, Facilitator, ATW Training & Consulting.
Read more →“All problems with people are the result of unfulfilled or violated expectations.” – William G. Dyer, former dean of the Marriott School of Management at Brigham Young University According to Dr. Dyer, the primary reason that we find ourselves dealing with “difficult” people is that they violate
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