“All problems with people are the result of unfulfilled or violated expectations.” – William G. Dyer, former dean of the Marriott School of Management at Brigham Young University According to Dr. Dyer, the primary reason that we find ourselves dealing with “difficult” people is that they violate
Read more →
Attendees of the Central Iowa Business Conference will have the opportunity to attend one of our six breakout sessions. To help you understand what will be offered at each one, we will be releasing videos that give you a little more perspective on the presenters and their
Read more →
Is that person difficult … or just different? Who hasn’t dealt with a difficult person in the workplace? As carefully as we try to navigate through the land mines of dealing with a difficult co-worker, direct report, or even manager, more often than not our successes seem
Read more →