Michael Libbie, Insight on Business the News Hour, interviewed Closing Keynote Speaker Vicki Halsey about what makes for impressive and winning customer service, what motivates companies to do “the right thing” and the impact service, real service, has on the bottom line. Click below to listen to
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View our fifth video on Breaking down the breakout sessions that will be offered at the Central Iowa Business Conference on October 11. In this session, Mark Finch, Senior Director – Carrier, Wholesale & National Accounts, Mediacom Business, will be presenting on Gaining a Competitive Edge with Broadband
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Watch our fourth video breaking down the breakout sessions offered during the Central Iowa Business Conference. Alan Richardson and his team of Certified Implementors will moderate an EOS Panel, Sharing experiences from companies who have implemented EOS/Traction in their businesses. Click to Print!
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This is the third video breaking down the breakout sessions offered during the Central Iowa Business Conference. In this session, you will learn about “Difficult or Just Different? Dealing with difficult people and situations in the workplace” presented by Dee Oviatt, Facilitator, ATW Training & Consulting. Click
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“All problems with people are the result of unfulfilled or violated expectations.” – William G. Dyer, former dean of the Marriott School of Management at Brigham Young University According to Dr. Dyer, the primary reason that we find ourselves dealing with “difficult” people is that they violate
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Here is the second video breaking down the breakout sessions offered during the Central Iowa Business Conference. Watch to learn about the session on “Fuel Employees for Top Performance” presented by Jason Kiesau, Leadership and Talent Development Manager, AureonHR. Click to Print!
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The Central Iowa Business Conference was featured on Insight on Business with Michael Libbie. Hear from the co-chairs of the event planning committee Todd McDonald and Leisa Fox on how attending this conference can help build a better business for you. Click below to listen to the
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Attendees of the Central Iowa Business Conference will have the opportunity to attend one of our six breakout sessions. To help you understand what will be offered at each one, we will be releasing videos that give you a little more perspective on the presenters and their
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Is that person difficult … or just different? Who hasn’t dealt with a difficult person in the workplace? As carefully as we try to navigate through the land mines of dealing with a difficult co-worker, direct report, or even manager, more often than not our successes seem
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You never know where the first handshake with a new contact will go. For one person, that initial greeting will be the last interaction. Another may meet that same contact and turn it into a sale. To others, that individual will become a referral base that just
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